Communication
The word communication is derived from the Latin word “communicare” which means “to share”. Communication is a process that includes the transference and understanding of meaning. Communication skills are important in every aspect of students at school, such as interact with peers, well express their ideas, and work well with team members, solve the conflict. U-road Youth Communication learning module not only to help 12K students to buildup their communication skills, but also support professionals and educators to learn advanced teach and coaching approaches to enhance student learning result.

Building the Fundamentals
Effective communication: how does it work?
Listening, summarizing, in-depth questioning
Giving and receiving feedback
The iceberg model: what lies beneath our interpretations?
Intercultural communication
Giving advice is not allowed!

Effective Communication Strategy
Non-verbal communication
The model of Leary’s rose – theory and practice
Effective patterns
Bad news conversations – theory and practice
Formulating a personal communication statement

Influence and Persuasion
Listen and feedback
The theory of “putting your feet into his/her shoes”
How to present your ideas/points effectively
Push and Pull


